If you want a more efficient work environment, practice the philosophy of Less is More. In a strict job description, contributors are expected to know their role and fulfill their responsibilities. Creating dashboards and KPIs reinforce this behavior. These processes hinder employees’ proactive problem-solving, limiting their ability to connect dots and see the big picture. Instead of rigid job descriptions and dashboards, companies should prioritize the design of an operating model and flexibility. Then, pressure-test these dashboards to see what works best for each individual contributor.